Authenticity of reviews

Reviews on our website can only be submitted by customers with a registered user account. The rating function is therefore enabled only after successful login to the user account. Customers who order from us as guests without creating a user account and other visitors to our website cannot leave reviews.

Each incoming rating is manually sifted and checked by us. We check the content of the rating for logical inconsistencies and other conspicuous features. Furthermore, we try to avoid the publication of insulting, racist or promotional reviews at an early stage.

Older reviews were manually transferred from a previous store system and therefore appear here as “unverified purchase”.